hi, i'm Damini ("daa-mini")
transforming insights into impactful, accessible solutions through a user-centered product mindset.


currently:
MS in Human-Centered Design & Engineering @ University of Washington, Seattle
previously at:
UX Researcher | Product Designer
Case Studies
Explore my work in UX Research, UX Design, and Product Management.
TrailVault
As part of the User-Centered Design course at UW, I collaborated on a project focused on hiking inspired by our love for nature and sustainability. We identified barriers like limited rental options and designed a locker-based gear-sharing system.


Furniture Repair Bank
As a part of Design for Passion'24 at UW, I volunteered to transform the NGO's website by tackling key user frustrations around finding essential information. By conducting in-depth UX Research and a thoughtful Redesign, we streamlined the site’s structure and presentation, delivering a more intuitive experience that significantly reduced confusion and inquiries.


Citi Commercial Banking
Collaborated with designers to prototype and refine UI/UX, boosting user engagement of CitiBusinessOnline portal by 32%. Conducted usability studies to enhance accessibility, achieving 90% ADA compliance using NVDA and aXe tools.


Citi Commercial Banking
Led and executed 12+ Agile projects, improving data accuracy from 70% to 98% by analyzing inconsistencies with custom scripts, benefiting 40+ downstream data consumers and Citibank end users.


Citigroup - Product Owner
Led and executed 12+ Agile projects, improving data accuracy from 70% to 98% by analyzing inconsistencies with custom scripts, benefiting 40+ downstream data consumers and Citibank end users.


Citigroup - Frontend Developer
Collaborated with UX designers to create wireframes for CitiBusinessOnline website, prioritized features through user story mapping, enhancing user engagement by 32%, & achieved 90% ADA compliance using NVDA, aXe, and React.


Experience Overview
#IamRemarkable
Gold Tier Facilitator
#IamRemarkable is a global Google initiative empowering everyone, particularly underrepresented groups, to celebrate their achievements in the workplace and beyond.
I conducted 12+ workshops, training over 150 employees globally at Citi, and earned a place in the exclusive Gold Tier Facilitators community of #IamRemarkable.
Additionally, I held a workshop for 40 custodians at Citi’s Pune (India) office, delivering the workshop in their regional language to ensure inclusivity and engagement.


Mentor - Bridge
100 hours. 100 women.
Citi Pune partners with Cummins College of Engineering for Women to trains 100 girls studying in the pre-final year for a dynamic 100 hours of technical and financial training to implement a real world business problem.
As the mentor for 20 girls, I guided them from requirement gathering phase to ideation, customer research, web development, testing & deployment to give them a taste of what actual industry projects look like and encourage more women to pursue technology.




#IamRemarkable Facilitator
#IamRemarkable is a global Google initiative empowering everyone, particularly underrepresented groups, to celebrate their achievements in the workplace and beyond.
I conducted 12+ workshops, training over 150 employees globally at Citi, and earned a place in the exclusive Gold Tier Facilitators community of #IamRemarkable.
Additionally, I held a workshop for custodians at Citi’s Pune (India) office, delivering the session in their regional language to ensure inclusivity and engagement.


Citigroup - Frontend Developer
Collaborated with UX designers to create wireframes for CitiBusinessOnline website, prioritized features through user story mapping, enhancing user engagement by 32%, & achieved 90% ADA compliance using NVDA, aXe, and React.


Experience Overview
Product Owner
Citigroup, India
Aug 2021 - May 2024
Led and executed 12+ Agile projects, improving data accuracy from 70% to 98% by analyzing inconsistencies with custom scripts, benefiting 40+ downstream data consumers and Citibank end users.
UI/UX Developer
Citigroup, India
Aug 2020 - Jul 2021
Collaborated with UX designers to create low-fidelity wireframes for CitiBusinessOnline, prioritized features through user story mapping, enhancing user engagement by 32%, and achieved 90% ADA compliance using NVDA, aXe, and React.
Product Analyst Intern
Colgate-Palmolive, India
Jun 2019 - Aug 2019
Collaborated with global business units to design and implement a Factory Performance Issue Tracker, conducting user research to improve issue reporting and tracking by 45%.


Seattle Adaptive Sports
As part of the Visual Communications course at UW, I volunteered to revamp an NGO's website by designing a comprehensive style guide and establishing a cohesive visual system. This included defining key elements such as color, typography, and visual hierarchy, along with documenting its application across various media channels.


Get in touch with me!
I’d love to hear from you!